1. identification:
These general conditions of contract apply to all commercial transactions in our shop, www.arrelart.es, domain operated by MIXA Plesier SL, a company legally incorporated in Spain (CIF: B66811555), established in Cami Can Calders Num 8 08173, Barcelona (Barcelona)
2. Activity:
www.arrelart.es is dedicated to the sale and made available to the public of furniture and decoration products, exclusive of its brand.
3. Content and information provided on the web site:
www.arrelart.es reserves the right to modify the commercial offer presented on the website (changes to products, prices, promotions and other commercial and service conditions) at any time.
www.arrelart.es makes every effort within its means to provide the information on the website is accurate and without typos. In the case that at some point an error of this kind at all times outside the will of www.arrelart.es occur, it would be corrected immediately. If there is a typographical error in one of the displayed prices and a customer had made a purchase decision based on that error, www.arrelart.es will inform the customer that error and the customer is entitled to cancel the purchase without any cost part, except, where applicable, the costs of transporting the goods for return.
The contents of the website www.arrelart.es could sometimes show provisional information on some products. In the case that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the purchase without any cost on your part, except, where applicable, the costs of transporting the goods for return.
The price of furniture and accessories included in this website include VAT (all taxes included) for Spain. For the conditions of sale in other countries, it must be accessed via the icon representing the flag of each country. Prices and measurements and references are validated annually and will be updated as accurately as possible, except misprint or change of VAT.
The presentation of products is based on a classification by grouping catalogs categories, personality and modeling them or by rooms of a house, made compatible with the utilities. Photographs respected as much as possible, the physiology of the product itself, but may result in differences in color or distortion measures according to the calibration and resolution of the monitor screens. In turn, the cabinet comprises a number of qualities that make it unique and unrepeatable, which are their own small craft nature where a handmade product, such as streaks or grooves that are part of his personality irregularities may appear. www.arrelart.es not responsible for any inconvenience that may cause the foregoing imperfections.
Four. Sales system. Order:
To make a purchase, the user must include the desired in the "shopping cart" of the existing menu on the website www.arrelart.es product.
Prices of products displayed on the web page www.arrelart.es include the value added tax (VAT), if any, is applicable.
Purchases will be delivered within the territory of any of the member states of the European Union are subject to VAT.
Purchases must be delivered in territories not members of the European Union States, the Canary Islands, Ceuta and Melilla are exempted from VAT.
5. Way to pay:
When ordering, you can choose to pay the purchases made by credit card or debit card, PayPal, bank transfer. www.arrelart.es confirm your order at the time you confirm your payment. All payment solutions are completely safe and guaranteed by banking and financial institutions. The buyer's bank details are not kept in any case www.arrelart.es
A request shall be made not until there is no validation of your payment and transfer cases, until actual payment into account.
6. Shape, Shipping costs and time:
All products are shipped by shipping company.
The transport company only is authorized has transported the package from the store Arrelart to the customer's address at street level, so if you live on a farm story penthouse, town house, transport will deliver the goods to the portal of your building or home, never inside the building, housing or private home.
The carrier is not allowed to get on the floor, apartment, house, penthouse or enter the customer's home is bought by the product.
In more details Arrelart reports on the need icons:
Number of people needed to transport the product.
Possibility to carry it up the generic residential building lift by weight or dimensions.
Need for the use of a "mechanical bull" for transporting the product by volume and / or weight.
Recommended use elevator through companies it intended to raise the product to the customer's home.
Arrelart can gladly inform all customers both info@arrelart.es email or by telephone: (632549551) of the characteristics and needs of transport for each product if the customer needs more information shown in more details.
Arrelart accept the return of products in case the client does not accept the product once delivered at street level, taking the client to bear the transport costs of delivery to your address and product collection to be returned to the store Arrelart .
If the product is damaged by having been for a while on the road with the risk of rain, shock or breaks and during the time the product is out of control Arrelart and transportation agency, the client will have to pay the product and / or damage caused by these circumstances.
If the customer must pay for any damage or problems of the product is deducted from the payment made to Arrelart. Arrelart after product inspection and this difference Arrelart return money to the customer.
7. Warranty:
www.arrelart.es responds legally guarantees required by current regulations.
This warranty defects caused by neglect, beatings, use or misuse, improper installation not performed by an authorized installer when appropriate, or materials under normal use wear are not included.
The guarantee will lose its value in the following cases:
- If you modify, alter or replace some of the same data or proof of purchase.
- If handling or repair both the identification number as the object itself guaranteed without knowledge of the authorized installer.
8. changes:
If incorrect shipments, www.arrelart.es shall forward the request again, taking care of the shipping.
In case of defective products, www.arrelart.es proceed to change the defective product, taking charge of shipping costs, provided that:
If defects get damaged in transport, with blows or manifest and visible cracks, merchandise the customer must make the claim on the delivery note or writing to www.arrelart.es within 24 hours from receipt . If these deadlines are not met, www.arrelart.es reserves the right not to change the furniture.
To make your return, send us an e-mail through the following address: info@arrelart.es
Shipping costs will be reimbursed in the case of misdirection or defective product.
9. Returns:
In case of withdrawal of the purchase and return by the consumer, it provides customer www.arrelart.es within 7 working days to exercise its right to terminate the purchase contract without reason. Cancellations must be sent by registered letter with return receipt to: MIXA Plesier SL, with address Cami Can Calders No. 8, 08173, Barcelona (Barcelona).
the return of the products in which the measure is chosen and / or finish will not be accepted as they are items made expressly for you.
The returned product must be delivered in perfect condition, in its original packaging and complete with all its accessories. no spontaneous returns will be accepted without the agreement of www.arrelart.es.
The price paid by the buyer on the well will be refunded to your account as soon as possible after the date of delivery and receipt of the goods. If option for removing the goods by carriers of www.arrelart.es the refund will be made after deduction, where appropriate, the overall withdrawal costs of merchandise 150 € (VAT included).
10. Buyer obligations:
Www.arrelart.es client agrees at all times to provide truthful information about the data requested in user registration form or placing an order, and keep them updated at all times.
The customer agrees to accept all terms and conditions contained in these Terms of understanding that will reflect the best possible service for the type of activity performed www.arrelart.es.
The customer agrees to allow the delivery of the order requested by providing a delivery address where it can be delivered the order requested within the usual time of delivery of goods. If I default by the client of this obligation www.arrelart.es shall have no responsibility for delays or inability to deliver the order requested by the customer.
eleven. Security and confidentiality:
www.arrelart.es guarantees the security and confidentiality in all its communications with its clients.
All payment transactions are conducted online through a secure server based on the SSL standard that protects data against attempted rape by third parties. The purchase process data are stored in a database designed for this purpose.
www.arrelart.es guarantees the protection and confidentiality of personal, home, payment data and any other type provided by our customers in accordance with the provisions of Law 15/1999 of December 13 Data Protection Personal.
All data provided by our customers www.arrelart.es or its employees will be included in an automated personal data created and maintained under the responsibility of www.arrelart.es in order to manage the purchase and subsequent delivery product and manage the guarantees applicable to it and, if appropriate, allow subsequent remission of promotional information.
In this regard, we inform you that your data will be communicated to third parties with which Banak, maintains trade relations, among which are franchised businesses and integrating Banak own. Also can be made communications identifying information to third parties of the following sectors: furniture, decoration and interior design, in order to receive promotional communications by any means, such as SMS, email, postcard, etc. In any case, you can always find more information on the use and destination of their data and request down from communications and commercial promotions accordance with the instructions of our privacy policy.
In compliance with the provisions of Law 15/1999 of December 13, www.arrelart.es customers may at any time exercise their rights of access, rectification, cancellation and opposition of their personal data by writing to MIXA Plesier SL Cami Can Calders address No. 8, 08173, Barcelona (Barcelona).
In the event that the information supplied is associated with a purchase, Spanish legislation obliges us to maintain at least five years so it can not be deleted or corrected if the customer requests it.
12. Applicable law and jurisdiction:
The purchases made with www.arrelart.es are subject to Spanish law.
In the event of any conflict or discrepancy in the interpretation or application of these contract terms, the Courts which, if any, know the matter, will be those applicable legal rules on jurisdiction in which serves, in the case of consumers, the place of performance of the obligation or the domicile of the buyer.
In the event that the purchaser is domiciled outside Spain, both parties submit expressly to any other jurisdiction, the Courts of Barcelona (Spain) resignation.
13. RESOLUCIÓN DE LITIGIOS
Plataforma de resolución de litigios en linea de la Unión Europea: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage